Shipping

Ottawa-Area Delivery

We offer local weekday delivery to your home or office on orders of $100 or more. Orders between $50 and $100 are subject to a $5 delivery fee (under $50 = $10 delivery).

Deliveries are organized by postal code on a first come/first serve basis. Your order will be placed in the first available slot.

You will receive an email the morning of your delivery giving you an estimated time of arrival. Live order tracking is available in your email.

For high-rise buildings, customers are required to meet the courier at main floor entrance. Please add a buzzer code at checkout.

Central Ottawa: Most days
(K1J,K1K,K1L,K1M,K1N,K1P,K1R,K1S,K1Y,K1Z,K2C,K2P)

Ottawa East: Wednesday, Friday

(K1H,K1B,K1C,K1E,K1W,K4A,K4B)

Ottawa South: Tuesday & Friday

(K1G,K1T,K1V,K1X,K2E,K2G,K2J,K4M,K4P)

Ottawa West: Monday, Thursday

(K2A,K2B,K2H,K2K,K2L,K2M,K2R,K2S,K2T,K2V,K2W)


Ontario-Wide Shipping

ONTARIO-WIDE SHIPPING

For orders over $50.

Delivery is available throughout Ontario. Remote addresses will be shipped via Canada Post.


Free Pick-up

Winter Hours at the Corner Store (cans to-go) are:

Monday - CLOSED
Tuesday - 11am - 6pm
Wed/Thurs/Fri- 11am - 9pm
Saturday - 11am - 7pm
Sunday - Noon - 6pm

Note: All pick-up orders will be held for a maximum of two-weeks.

Pick up orders can be picked up immediately.


What if I’m not home?

If you’re not home we’ll call you at the phone number associated with your order to make arrangements. If we can’t reach you, we’ll bring your order back to the brewery. Undeliverable orders can be picked up for free at the brewery or re-delivered for a $10 fee.


Can I schedule a delivery time?

You cannot schedule your delivery time, but if you have any fixed time constraints please include them in the order notes at checkout and we will do our absolute best to accommodate them.

You will receive an email the morning of your delivery with an estimated arrival time. We cannot reschedule the time once a route has been made but we can reschedule to a different day.

All orders are delivered between 10am-7pm, Monday to Friday (not including holidays.)

If there are any issues or questions about your order, email us at yo@cityseltzer.ca and we'll take care of you!


Can I pay for my seltzer in-person at the brewery?

YES! Feel free to visit the Dominion City Corner Store at 15-5510 Canotek Road.

If there are any issues or questions about your order, email us at ​yo@cityseltzer.ca​ and we'll take care of you!


What is your refund policy?

To view our refund policy, please click here.